Laszlo Podhoranyi


Having spent +20 years in the service industry I was always very close to the customers and the customer facing people. Today,being either a trainer or a consultant or a coach, I am very happy to share my decent experience and support other people in their development.






Professional Experience

People Development
Act Partner, AEGON, BP Solution, Budapest Bank (GE Money), Corvinus University, Human Resources Association, Pro-Human, TNT Express, University of Miskolc, Vodafone, Westel
Customer Experience
Act Partner, AEGON, BP Solution, Budapest Bank (GE Money), Client First, Human Resources Association, TNT Express, Vodafone,  Westel
Sales & Marketing TNT Express Hungary, Westel, Vodafone


2014-present       Develor International, Senior CX Expert, Consultant and Coach

2013- present      EXPEDITE, Managing Consultant

2009-2013           Vodafone, Deputy CEO

2007-2009           Vodafone, DBU Director, Deputy CEO

2000-2007           Vodafone, Director of Customer Care

1993-2000            Westel Telekom, Office Manager

1992-1993             TNT Express, Office Manager

1989-1992             University of Miskolc, Assistant Professor



University of Miskolc – MSc Degree in Engineering

Budapest University of Economic Sciences – MBA in Telecommunication

Leadership Academies – IMD, KPMG Academy, LBS

KPMG Academy – Executive Coach and Mentor

Top Leaders’ Open University – Business Coach


Language Skills

Hungarian, English